As you know, permanent hair color and lighteners are alkaline. When I studied color with a major manufacturer, the chemists had shared that a benefit of coloring the hair was that the
application of color, (to the scalp), created a cleansing action. In the past, many colorists would direct their clients to these "benefits" of hair color; as the application of color was said
to effectively cleanse the scalp. While I do agree what they were attempting to convey, we have learned a lot since then; particularly when we are dealing the health of the
individual and with DANDRUFF.
TRUE DANDRUFF is NOT due to your client's having a dry, flakey scalp. Real dandruff is caused by the growth of MALASSEZIA, the common fungus that causes this condition. Effective dandruff shampoos are safe, and can be used daily. They are essential for controlling dandruff, and contain PYRITHIONE ZINC. And, like ALL Shampoos and cleansing
treatments, they can create hair color fade. Customers can see this ingredient on the dandruff shampoo bottle. The choice is theirs. While scalp flaking, and dandruff are rather common, we need to decide when to alert a client when this situation seems to be
Because we are not doctors, so, it is best to inform a client who has a condition that looks concerning. Only a medical doctor can diagnose a true "dry scalp" or "dandruff" condition. I have clients who bring in a prescription shampoo, from their MD. These treat the fungal
condition. And, they both look and feel "medical".
I mention this only because I have seen clients whose scalp was actually inflamed, red,
and patchy.. with "beyond" dandruff-like "scales" attached... most noticeably above the ears and in the nape. While I regret loss of income, I shared that I was concerned and asked
them to consider seeing their MD. We are dealing with humans.. and with chemicals.
humans.. and with chemicals. So, when something seems beyond "OK", do what you
can to avoid "regret". . B