WHAT I AM LEARNING

Recently, I have decided to read comments from salon professionals posted on

a variety of salon social sites. And, I'm seeing that questions about haircutting,

styling, and color have frequently been replaced by posts asking for help about:

Sadness, anger and frustration in the work place

Pricing for salon servicess

Not knowing how to effectively, successfully engage with clients

How to schedule appointments correctly

How to answer difficult client questions

How to successfully address the ever-rising costs of doing business

How to manage stress, emotional and physical pain

How to work with and how to develop skills for those assisting at the salon

Managing the "business" of the salon beauty

How to attract new business

How to most effectively "manage the phones". questions to ask, conversatons to have.

............ and much more.

I see some real dissatisfaction, particularly among newer salon professionals who might

be struggling and who find providing 'customer service" to a demanding clientelle very

hard to endure.

On Monday, July 29th, I'm hosting a FREE ZOOM LEARNING SESSION called "The

Problem Solvers". 5PM Eastern Time, 4PM Central time. Of course my one hour

session will address hair color concerns, but a real part of our focus will be providing

support and information to help salon staff and owners more happily, easily survive in

our often challenging business. I hope you will join us and that you might also encourage

others to do so. Again, there is no charge for this one hour learning opportunity.

Get access to our program NOW by calling 800-247-1660. Our telephone staff will

share the Zoom link with you. And, if spending a day IMMERSED in a deep dive into

career-boosing color education is of interest, meet me:

Monday, August 19th in West Palm Beach, Anuskha Salon

Sunday, September 29, Annapolis Maryland, DoubeTree Inn

Tickets available NOW when you call, Mondaay- Friday 800-247-1660.