Elevating Our Salon Vocabulary

The words we use can elevate the way our clients view us... not as "service providers'

but as the professionals we are. Compare the two columns of words below... I think

"better words" in the column at the right might serve our ambitions more successfully.

OLD WORDS BETTER WORDS

Dye Color

Bleach Lightener

Fix Adjust

Wash your hair Shampoo your hair

Customer Client or Guest

Desk Reception

Buy Select

Trim Shape

Handle Manage

Redo Adjust

"No Problem" "Thank you"

Perhaps you can add to this list. These are simply words to consider as we strive to create

a great level of client respect for who we are and the way we care for them with refinement.

beth.